Mission, Vision and Values

Our corporate identity and culture

Our corporate identity governs our purpose, how we work and our aspirations. It reinforces our commitment to provide financial products and services for our national economy whilst remaining true to the Shariaa principles and Qatari roots upon which we were founded. 

Mission

To provide Shariaa compliant financial services products that meet the needs of our customers, our national economy and our country’s vision and to always hold in high regard our customers, the relationships we hold with them and be committed to their aspirations.


 

Vision

To be the most efficient Islamic financial institution, performing to the best global standards, serving the communities where we have presence, and to be the first choice banking partner for national and expatriate citizens of Qatar.


 

Values

  • Embrace our identity as a modern bank with traditional values.
  • Strive for excellence in everything we do and every interaction we have.
  • Demonstrate our commitment to our customers and our country.
  • Use teamwork to deliver to the highest possible standards.
  • Promote an open and honest banking environment.
  • Take ownership and responsibility for the work we do.
  • Recognise others for their hard work and achievements.
  • Elevate our customer service beyond all expectations.
  • Show professionalism and maturity as knowledgeable individuals.
  • Take control of our own personal development and aspire to be the best.