Al Meer: This service creates value for our customers as it eases the process of making transfers
QIIB has announced the launch of International Money Transfers to Bank Accounts using Western Union’s services via QIIB Mobile and Internet Banking. The Service enables the transfer of funds from the Customer’s Account with QIIB to the Beneficiary’s Account, via a simple easy process. Western Union is a global leader in cross-border, cross-currency money movement and payments.
This Service was launched as a result of QIIB’s accelerated journey of digital transformation, which has taken major strides forward as it now covers a large number of QIIB’s Products and Services including a number of Financing Products. Today’s announcement means that customers can send money transfers to bank accounts in over 130 countries across Western Union’s global network. They can also continue to choose to collect their transfers in cash from Western Union’s retail Agent locations in over 200 countries and territories.
The new International Money Transfer Service is user-friendly. The Customer just needs to login to QIIB Mobile or Internet Banking, select Western Union, Transfer to a Beneficiary’s Account, complete the required information and submit.
Commenting on the service launch, Mr. Omar Abdelaziz Al Meer, Chief of the Business Development and Alternative Channels Sector at QIIB, said: “We aim to provide the best in class services to our valued Customers. It is with this in mind that we have launched the Direct Remittance Service to a Beneficiary’s Bank Account in partnership with Western Union, to simplify the remittance process for Customers and provide them with a flexible option to allow them to perform remittances around the clock, without the need to visit a QIIB Branch or any remittance offices”.
He added: “We are pleased to partner with Western Union, a global payments provider. Our collaboration started a number of years ago and we are pleased to further deepen it through this new service which will, undoubtedly, enrich our experience and partnership”.
He continued by saying: “This is another step of digital transformation journey which we have taken great strides in. We continuously work towards enriching the Banking experience provided to our valued Customers whilst adapting to the ever changing market”.
Finally, he hoped that the new service will gain Customer Satisfaction and will be seen as a valued addition to the ever growing Products and Services suite offered by QIIB.
“We are excited to announce that we are expanding our digital international money transfer services with QIIB today,” said Hatem Sleiman, Head of Middle East, Pakistan and Afghanistan at Western Union. “Qatar has been making significant strides in digitally transforming how consumers can manage their day-to-day financial needs. A large proportion of them are expatriates, making the country a major hub for money movement in the Middle East. This is reflected in the numbers. According to World Bank data, – Qatar is in the top 20 outbound remittance markets globally. As customer preferences evolve it is imperative that we remain agile to their needs. It makes our partnership with QIIB, and announcements like this, even more critical – so that customers can choose how to conveniently move money across borders, safely, reliably and at speed.”